Shipping AI
This is where I write about the messy middle — the distance between an AI idea and a working product in someone's hands. Frameworks, lessons, and honest post-mortems drawn from building AI products across media, ecommerce, and enterprise. Less hype, more what actually ships.
Shipping AI
This is where I write about the messy middle — the distance between an AI idea and a working product in someone's hands. Frameworks, lessons, and honest post-mortems drawn from building AI products across media, ecommerce, and enterprise. Less hype, more what actually ships.
Shipping AI
This is where I write about the messy middle — the distance between an AI idea and a working product in someone's hands. Frameworks, lessons, and honest post-mortems drawn from building AI products across media, ecommerce, and enterprise. Less hype, more what actually ships.
A 1,200-unit property management firm can save 8,800+ hours and prevent $25K+ in fraud losses in year one with the right Copilot and Claude deployment. Here's the math.
A 1,200-unit property management firm can save 8,800+ hours and prevent $25K+ in fraud losses in year one with the right Copilot and Claude deployment. Here's the math.
Discharge is where hospitals bleed. Nearly 20% of US patients are readmitted within 30 days, costing $41 billion annually. Most of that gap isn't a clinical problem, it's a coordination problem. Here's how Microsoft Copilot and Claude can fix the workflow without crossing into clinical decisions, and what it's actually worth.
Discharge is where hospitals bleed. Nearly 20% of US patients are readmitted within 30 days, costing $41 billion annually. Most of that gap isn't a clinical problem, it's a coordination problem. Here's how Microsoft Copilot and Claude can fix the workflow without crossing into clinical decisions, and what it's actually worth.
A 200-adjuster insurance company can save 200,000 adjuster hours and $8.2M in year one by combining Microsoft Copilot and Claude. Here's exactly how the math works.
A 200-adjuster insurance company can save 200,000 adjuster hours and $8.2M in year one by combining Microsoft Copilot and Claude. Here's exactly how the math works.
Vendor marketing either understates the cost of building agents or overstates it by modeling a hypothetical enterprise. The real cost of a five-agent portfolio at mid-market scale sits somewhere in the middle, and the gap between the two is where most budgeting mistakes happen. Here's the honest version.
Vendor marketing either understates the cost of building agents or overstates it by modeling a hypothetical enterprise. The real cost of a five-agent portfolio at mid-market scale sits somewhere in the middle, and the gap between the two is where most budgeting mistakes happen. Here's the honest version.
Claude Skills and Managed Agents shipped with less fanfare than a model release, but together they've changed the PM job more than any tooling shift of the last decade. The artifact of product thinking used to be a PRD that engineering translated. Now it's often a skill file that executes directly.
Claude Skills and Managed Agents shipped with less fanfare than a model release, but together they've changed the PM job more than any tooling shift of the last decade. The artifact of product thinking used to be a PRD that engineering translated. Now it's often a skill file that executes directly.
Practical writing on shipping, securing, and leading AI — from a product leader who's built AI into media, MSP, cybersecurity, and ecommerce.
